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wtf.Airtel reserves the right to disconnect you from CC if you call too much! Thats what happened to me.I am barred for 10 days from calling their CC.reason given is that i call too much.Yeah right,as a customer i have the right to seek clarifications and give my complaint.They say that it is their policy.So what should i do?,write another letter to TRAI or goto the court?
Re: wtf.Airtel reserves the right to disconnect you from CC if you call too much! they must have seen your posts in this forum
Re: wtf.Airtel reserves the right to disconnect you from CC if you call too much! if u have any friends nearby with airtel connection. call from their numberOriginally Posted by warthog
Thats what happened to me.I am barred for 10 days from calling their CC.reason given is that i call too much.Yeah right,as a customer i have the right to seek clarifications and give my complaint.They say that it is their policy.So what should i do?,write another letter to TRAI or goto the court?
Re: wtf.Airtel reserves the right to disconnect you from CC if you call too much! THIS HAPPENS ONLY IN INDIA !!I am barred for 10 days from calling their CC.reason given is that i call too much.
In lesser developed countries of Africa they dont bother to set up a CC
In more advanced nations;
it would be a joke
coz the CC is meant to recieve calls only.
Hmm........ban all customers from calling CC , only because they call CC.
Another cost cutting measure by some smart a*s because they say Average Revenue per User(RPU) is so low in India they cant provide Cc as well as the phone service????????????
LOL
MTNL has a way around thisif u have any friends nearby with airtel connection. call from their number
In Mumbai they say to get a docket number for your complaint
you have to call ONLY from the number with the complaint :p
Last edited by skorpio1; July 31st, 2008 at 02:43 PM. Reason: Automerged Doublepost
Don't do as I do, just do as I say !!
Re: wtf.Airtel reserves the right to disconnect you from CC if you call too much! I complained to the nodal officer and that was his response.looks like i have to Try the TRAI
Re: wtf.Airtel reserves the right to disconnect you from CC if you call too much! @warthog/
What is your problem with Airtel BB connection ?
I use the phone to CC for a breakdown or intermittent connection, and send emails to CC for other queries ,billing errors etc. Nowadays even this is almost nil.
You get a standard reply and thereafter a standard response.
Usually problem is solved. if not send email to appealate.
In my experience for more than three years, Airtel CC response has been very good,
even though the number of occasions , I have to seek assistance was about three or four times.Once my modem was replaced within 5 to 10 minutes of making a call.
Lucky for me a tech member was attending another call in the same locality !
I have no Airtel cellphone connection.
Hope IBF members here can help you out. Happy surfing.
Re: wtf.Airtel reserves the right to disconnect you from CC if you call too much! I have no problem.I called cc via another phone.I was told that blocking calls i a company policy and TRAI knows this.
He also said that there are many reasons your number is blocked
1)excess calls to CC
2)tech glitch
3)tapping!!!!
He also said the reason is not being flashed on his pc screen.
ooo i should be scared
here comes the MIB
well spooks dig this
Re: wtf.Airtel reserves the right to disconnect you from CC if you call too much! @/warthog/
Now on Airtel BB connection.
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Re: wtf.Airtel reserves the right to disconnect you from CC if you call too much! Same applies to Airtel mobile services. If you make more than 3 calls a day for about a week, your customer care number (121 in this case) is blocked for about 2 months. Some of my friends have gone through this.They say that it is their policy.
Why don't these people sell off their company if they don't know how to do business? It's really sad to see such horrible conditions and useless policies.
Re: wtf.Airtel reserves the right to disconnect you from CC if you call too much! Why not accept the Invitation by PZ and switch over to BSNL !!!Why don't these people sell off their company if they don't know how to do business?
You have so many provider/s now a days. Or how about the "friendly" bulldog ?!!!
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