Airtel is cheating 2222 customers by introducing 1699 1mbs unlimited and not migrating them! Most of you are aware that Airtel has introduced new tariffs a couple of months ago. One of them is the Freedom 1699 tariff for 1mbs unlimited downloads.
Now Airtel has many existing customers paying Rs 2222 for the SAME product (1mbs unlimited download). I simply called Airtel and changed to the 1699 plan.
When I asked why I was not automatically moved to the new price of Rs 1699 for the same product of 1mbs unlimited, Airtel told me that "customers can look on the Airtel website and see the new products" and "it is not a new price for an existing product, it is a new product".
Nowhere else in the world would an ISP get away with introducing a new price for an existing product and then cheating its existing customers by not migrating them automatically to the new price! Why would existing customers look at Airtel's website?
Even if Airtel advertises its so-called "new" products, it does not excuse Airtel as existing customers should be automatically migrated to a lower price for the same product. Imagine how many 2222 customers are not aware that they can get the same product for 1699 with just a phone call! This is clearly Airtel cheating its existing customers.
Re: Airtel is cheating 2222 customers by introducing 1699 1mbs unlimited and not migrating them! if you have cojones like i have complain to TRAI
better write a letter than email
Address : THE TELECOM REGULATORY AUTHORITY OF INDIA
Mahanagar Doorsanchar Bhawan,
(next to Zakir Hussain College)
Jawaharlal Nehru Marg
(Old Minto Road)
New Delhi : 110 002
Telephone No. : 91-11-2323 6308 (Reception)
2323 3466, 2322 0534, 2321 3223
Fax No. : 91-11-2321 3294(Reception)
E-mail : [email protected]
TRAI :::::::
Last edited by warthog; October 10th, 2009 at 01:11 PM.
Re: Airtel is cheating 2222 customers by introducing 1699 1mbs unlimited and not migrating them! airtel sends the new experience plans with their bills. i have been getting them ever since the new plans were introduced.
airtel also ran that campaign... impatientone on the television. though plans were updated after that campaign was run.
this has been discussed a lot of time in the past.
would you like it if airtel increases the price of your existing plan and migrate you to it and charge you more?
has airtel done that to you ever?
its a company policy. they do not migrate you to new plans 'automatically'.
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Re: Airtel is cheating 2222 customers by introducing 1699 1mbs unlimited and not migrating them! first of all they are corporates:madness:
Re: Airtel is cheating 2222 customers by introducing 1699 1mbs unlimited and not migrating them! totally agree with admin...i wish they would increase the plan charges and upgrade customers to the new plan/product..that would be interesting...the bad part about corporate firms is that they are corporate firms and hence ruthless (though thats not necessary and applicable in all cases)..the good part is they will retain you on a certain plan even if the plan charges were quadrupled by TRAI!!
When I had Exatt Net (read:shit of the highest order), they called me to tell me that i have to pay 1200 for a 256k plan instead of the proposed 900..why? because they were increasing plan charges!! lol..when i think of the days I had Exatt (2 years 7 months ago to be precise), these days seem like 'broadband honeymoon'!! :happy:
Re: Airtel is cheating 2222 customers by introducing 1699 1mbs unlimited and not migrating them! Yeah, customers sorta remain on plans they take 'forever' until they request a change. Plans that are discontinued are also continued infinitely for existing customers.
Re: Airtel is cheating 2222 customers by introducing 1699 1mbs unlimited and not migrating them! i remember the time when they decreased the iptv charges and i never found out about them until a user pointed out on the forum itself.
i make sure to check the iptv plan page frequently to make sure i have the best package to suit my requirement.
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Re: Airtel is cheating 2222 customers by introducing 1699 1mbs unlimited and not migrating them! can you post the IPTV tariff link from airtel?
"Never argue with an idiot, they will drag you down to their level, and defeat you with experience!" — Dilbert's rules of order
Re: Airtel is cheating 2222 customers by introducing 1699 1mbs unlimited and not migrating them! SocialFolders | Get 2GB Online Storage free! | Remove SpeedTest results from your Signature please! | Star Sports Formula-1 Appeal | Use IMGUR for sharing images | Help me help you! | Delhi NCR Forum | A message for TapaTalk users | Contact me:
Re: Airtel is cheating 2222 customers by introducing 1699 1mbs unlimited and not migrating them! And you are using Magic @ Home Turbo?
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