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Airtel Broadband: Airtel Broadband: Paper Bill Being Stopped from 27th July!

  1. #1
    I am insane. I really am. chromaniac's Avatar
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    Default airtel wants us to shift to e-bills #airtelsucks




    someone should ask them... whether they would take printed copies of e-bills as a documented proof of residence? apparently no one accepts them. everyone wants the original copy sent to you by your telephone company.

    ---------- Post added at 08:40 PM ---------- Previous post was at 08:30 PM ----------

    my last experience was with aircel. i had taken a printout of an e-bill from airtel. they flatly refused to accept it. i did not have a colored printer so it was of course in grayscale. they said we do not accept photocopies. what fun.

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    Default Re: airtel wants us to shift to e-bills

    I dont know if they allow this but they shud allow paper bill too.

    MTNL/Reliance Energy both send me e-mail as well as paper bills.

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    warthog
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    Default Re: airtel wants us to shift to e-bills

    trai guidelines state paper bills are mandatory.guess airtel doesnt care

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    I am insane. I really am. chromaniac's Avatar
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    Default Re: airtel wants us to shift to e-bills

    airtel has a similar offer. they just use the environment issue as an excuse to save money on sending paper bills (obviously).

    i don't think anyone here would agree to the excuse that switching to e-bills would do much in conservation of environment.

    anyways. who else here can confirm that these same telecom companies would refuse to provide you with a new connection unless you can provide them with an original paper bill?

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    I am insane. I really am. chromaniac's Avatar
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    Default Re: airtel wants us to shift to e-bills

    trai probably require these companies to provide paper bills for free as an option. i dont think they would enforce such a ruling if the customer himself has no issue with just the e-bill.

    ---------- Post added at 08:55 PM ---------- Previous post was at 08:54 PM ----------

    yeap i remember that incident. and probably that resulted in a regulation.

    trai also of course has regulations for interoperability related to DTH STBs. no one cares. right?

  7. #7
    warthog
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    Default Re: airtel wants us to shift to e-bills

    http://timesofindia.indiatimes.com/Business/India_Business/Mobile_users_to_get_hard_copy_of_bills_free_of_cos t/rssarticleshow/2729668.cms

    ---------- Post added at 08:57 PM ---------- Previous post was at 08:56 PM ----------

    Telecom regulator Trai on Thursday mandated all service providers to provide a hard copy of the bill free of cost to its post-paid



    subscribers. The order would be effective from January 24, and applicable across all types of tariff plans of mobile — GSM and CDMA — and fixed line services, the Telecom Regulatory Authority of India (Trai) said in a statement here.

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    Default Re: airtel wants us to shift to e-bills

    I had submitted my Reliance Broadband bill print out to get an aircel connection and there was no problem, The retailer happily accepted it as my address proof.

  9. #9
    warthog
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    Default Re: airtel wants us to shift to e-bills

    airtel is getting on my nerves.first they fup us and now this.
    admin we must do something about it.should we sue airtel in a consumer court? and did you sent a letter to TRAI

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    I am insane. I really am. chromaniac's Avatar
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    Default Re: airtel wants us to shift to e-bills

    Did this thread help you?

    Give it a or
    that was good. my experience has been different. reliance bills are flatly refused for being not reliable!

    airtel gets better treatment.

    in the end, i have to rely on bank statements and a voter ID card.

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