BSNL broadband: Can't access websites while using a PPPoE connection

**LiNkEr** · May 31st, 2008 06:51 PM

Hi,
I got a new BSNL broadband connection last week. I am on NIB 2(ip 117.xxx.xxx.xxx). I am using Type 2 Utstarcom wa3002 router with my connection. The problem that I am facing is, I cant open or access certain sites like microsoft.com, mail.yahoo.com ,icicibank.com, thepiratebay.com etc.. Rest all sites like google,this site etc open normally.

What I did to overcome the problem

1).Tried OpenDNS, 4.2.2.2 and all DNS available from BSNL
2). Change the MTU setting to 1492 from 1500
3).Disabling the firewall of the router.

But still, there seems to be no change in the problem.When I called up dataone center, they were all acting like noobs telling me to change DNS and stuff like that

. When I access the sites via proxy, they work fine and whats more, I downloaded VS 2008 from microsoft(3.3GB) without any problems, cuz I had the direct download link for that. Any suggestions that anyone would like to give?

Regards,
LiNkEr

**essbebe** · May 31st, 2008 07:03 PM

members/linker/
Welcome to broadbandforum.in
1.You can try open dns 208.67.220.220 and 208.67.222.222.
2. How you connect in Dialer mode(using WANminiport dialer) or "Always on" PPP/PPPoE?
3. Start/ run type cmd type ipconfig/all Please post data for analysis.
4. Check security settings IN IE for secure sites. add them to the list. (https://

REF :
UTSTARCOM WA3002-G1 MULTIUSER GUIDE FOR BSNL DATAONE USERS - India Broadband Wiki
WA3002-g1 ADSL MODEM (Type-II) MENU

PS: don't forget to obtain a 14digit portal ID and password to check your usage. at
http://bbservice.bsnl.in/
If on unlimited plan, then also required for change of user password.

**Motorazor143** · June 1st, 2008 03:28 AM

Try Mozilla Firefox and see if u r able to access those sites, by d way what message r u getting when u r try to access those sites??

**LiNkEr** · June 1st, 2008 09:52 AM

Thanks

I dont get any message while opening them, the browser(both FireFox/IE) keeps on 'waiting', so you see there is no issue with DNS resolving. I have "Always On" connection in the router settings. Actually I am on UL750+, so i dont check the usage, but still bbservice.bsnl.in is also not accesible!!:confused: (browser keeps on waiting), I have tried Vista,XP,Linux and MAC(all of them

), from my macbook,PC and an extra laptop for connecting.. but the same problem persists in all OS'es. Here is tracert data for google and microsoft.

microsoft.com

Code:

Tracing route to microsoft.com [207.46.232.182]
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  192.168.1.1
  2    34 ms    33 ms    33 ms  117.196.0.1
  3    34 ms    34 ms    33 ms  218.248.165.6
  4    41 ms    40 ms    46 ms  218.248.255.25
  5    41 ms     *        *     218.248.255.26
  6    73 ms    73 ms    73 ms  219.64.10.194.mum1.static.vsnl.net.in [219.64.10.194]
  7     *       72 ms    71 ms  202.54.2.161
  8     *      330 ms   330 ms  59.163.16.134.static.vsnl.net.in [59.163.16.134]

  9     *        *      312 ms  219.64.231.5.mpls-vpn-sj.static.vsnl.net.in [219.64.231.5]
 10   330 ms   334 ms   334 ms  ge-6-3-0-58.pao-64cb-1a.ntwk.msn.net [207.46.46.121]
 11     *      374 ms   352 ms  ge-1-2-0-0.tuk-64cb-1a.ntwk.msn.net [207.46.33.218]
 12   329 ms     *      329 ms  ten1-2.tuk-76c-1b.ntwk.msn.net [207.46.41.94]
 13     *      351 ms   351 ms  po16.tuk-65ns-mcs-1b.ntwk.msn.net [207.46.35.142]
 14     *        *        *     Request timed out.
 15     *        *        *     Request timed out.
 16     *        *        *     Request timed out.
 17     *        *        *     Request timed out.
 18     *        *        *     Request timed out.
 19     *        *        *     Request timed out.
 20     *        *        *     Request timed out.
 21     *        *        *     Request timed out.
 22     *        *        *     Request timed out.
 23     *        *        *     Request timed out.
 24     *        *        *     Request timed out.
 25     *        *        *     Request timed out.
 26     *        *        *     Request timed out.
 27     *        *        *     Request timed out.
 28     *        *        *     Request timed out.
 29     *        *        *     Request timed out.
 30     *        *        *     Request timed out.

Trace complete.

google.com

Code:

Tracing route to google.com [64.233.167.99]
over a maximum of 30 hops:

  1     1 ms    <1 ms     1 ms  192.168.1.1
  2    34 ms    34 ms    33 ms  117.196.0.1
  3    39 ms    33 ms    35 ms  218.248.165.6
  4    41 ms    41 ms    40 ms  218.248.255.25
  5     *        *        *     Request timed out.
  6     *        *       73 ms  219.64.10.198.mum1.static.vsnl.net.in [219.64.10.198]
  7    74 ms    73 ms    74 ms  lvsb-vsb-stm4.Bbone.vsnl.net.in [202.54.2.189]
  8   164 ms   163 ms   163 ms  172.31.39.70
  9   166 ms   165 ms   166 ms  59.163.234.254.static.vsnl.net.in [59.163.234.254]
 10     *      163 ms   163 ms  64.233.175.207
 11     *      219 ms   218 ms  209.85.252.105
 12     *        *      300 ms  209.85.248.131
 13   356 ms   355 ms   354 ms  64.233.175.210
 14     *      354 ms   353 ms  72.14.232.57
 15     *      359 ms   353 ms  72.14.232.53
 16   363 ms   363 ms   354 ms  64.233.175.26
 17   357 ms   357 ms   358 ms  py-in-f99.google.com [64.233.167.99]

Trace complete.

This is the result of ipconfig /all on Vista

Code:

Windows IP Configuration

   Host Name . . . . . . . . . . . . : {NoName}
   Primary Dns Suffix  . . . . . . . :
   Node Type . . . . . . . . . . . . : Hybrid
   IP Routing Enabled. . . . . . . . : No
   WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Realtek RTL8168B/8111B Family PCI-E Gigabit Ethernet NIC (NDIS 6.0)
   Physical Address. . . . . . . . . : 00-1C-C0-3F-C1-C1
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv4 Address. . . . . . . . . . . : 192.168.1.33(Preferred)
   Subnet Mask . . . . . . . . . . . : 255.255.255.0
   Default Gateway . . . . . . . . . : 192.168.1.1
   DNS Servers . . . . . . . . . . . : 208.67.220.220
                                       218.248.240.79
   NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 7:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : isatap.{57BC2458-E773-4A94-82AC-C37667F07
6BF}
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 9:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : isatap.{57BC2458-E773-4A94-82AC-C37667F07
6BF}
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 10:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : isatap.{57BC2458-E773-4A94-82AC-C37667F07
6BF}
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 11:

   Media State . . . . . . . . . . . : Media disconnected
   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : 6TO4 Adapter
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 12:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : isatap.{27A2C582-207E-424B-A80C-62CA40B7A
4B0}
   Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   Link-local IPv6 Address . . . . . : fe80::5efe:192.168.1.33%19(Preferred)
   Default Gateway . . . . . . . . . :
   DNS Servers . . . . . . . . . . . : 208.67.220.220
                                       218.248.240.79
   NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 15:

   Connection-specific DNS Suffix  . :
   Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
   Physical Address. . . . . . . . . : 02-00-54-55-4E-01
   DHCP Enabled. . . . . . . . . . . : No
   Autoconfiguration Enabled . . . . : Yes
   IPv6 Address. . . . . . . . . . . : 2001:0:cf2e:308c:101d:334a:3f57:fede(Pref
erred)
   Link-local IPv6 Address . . . . . : fe80::101d:334a:3f57:fede%18(Preferred)
   Default Gateway . . . . . . . . . : ::
   NetBIOS over Tcpip. . . . . . . . : Disabled

**Games master** · June 1st, 2008 10:04 AM

@ LiNkEr : Yeah, same problem with me.

BSNL portal is not opening and I can't check if my plan has been changed to UL750 or not.

And some sites are not opening and some are opening very slow since yesterday.

**essbebe** · June 1st, 2008 12:10 PM

/members/linker/

NetBIOS over Tcpip. . . . . . . . : Disabled

\
select Default . ( In TCP/IP properties Advanced page )
Also in Laptop/desktop computer disable IPV6

**LiNkEr** · June 2nd, 2008 12:31 AM

I did what you said. Still , there seems to be no change? I mean , these setting apply to any packet transfer over TCP/IP.. then how can it effect just some particular sites?BSNL people dont seem to understand the problem, so I m totally helpless.

**Motorazor143** · June 2nd, 2008 01:12 AM

which is the firewall and AV u r using??if possible, shut down both firewall and AV for some time and see weather you are able to open those sites

**superprash2003** · June 2nd, 2008 06:32 AM

try opening Google
this is via IP by the way 64.233.187.99

**LiNkEr** · June 2nd, 2008 09:40 AM

I closed my firewall(Outpost) and AV(Nod32). The sites still dont open. And I can open google,gmail and other sites without problem. There is problem with these specific sites :

mirosoft.com
hotmail.com
codeguru.com
novocained.com
thepiratebay.org
icicibank.com

There are some more, like techenclave etc and yahoomail doesnt open after signing in. Is it some routing problem from BSNL servers?

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