Thread: Hayai Broadband Pricing

Hi Sir,

Seems you are making a big venture in the Indian ISP market. My best wishes for your START.

The plans are so apt and suitable for both heavy and light users with the policy of Fair Usage Policy and other conditions.


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Shreeraman

Originally Posted by vishalrao

the thread title says "pricing" but its not mentioned in the first post i guess you'll post tentative pricing when more comfortable with the possibilities/realities...

for me personally, the "fixed line flat rate" plan is what i'm looking forward to... of course if you could post prices along with speed tiers (and clearly mark them "tentative" and "subject to change at any time" thats fine...) even though we do have general idea from the speeds listed on the hayai.in at the moment..

Correct - I have to come up with some guides now to indicate what will be what, since I'm essentially going to allow customers to customize their plans during signup - whether you want 1, 10 or 100mbits and 10, 20 or 200GB of data (for example) is completely up to you.

Any fixed-price offers will be because we're running a special deal that day/week/month.

"No over-use charges shall apply on any plan: if your plan runs out, you can optionally buy more traffic or wait until the next billing cycle. " Sounds good
2 Mbps with 40 GB is a good option for most broadband users provided plan charges are within their monthly spend range for broadband
If you allow the user to access Internet @ a lower speed(128K) for the rest of the month without having to pay more, it would be great.

Originally Posted by mehulsampat

"No over-use charges shall apply on any plan: if your plan runs out, you can optionally buy more traffic or wait until the next billing cycle. " Sounds good
2 Mbps with 40 GB is a good option for most broadband users provided plan charges are within their monthly spend range for broadband
If you allow the user to access Internet @ a lower speed(128K) for the rest of the month without having to pay more, it would be great.

Yes, this system would apply to the Fair Usage Policy plans. Plans with absolute quotas would cease to work until either the user purchased more data or the next billing cycle came about.

As mentioned, we're coming up with plans that should be suitable for all types of users - someone who wants to use and pay for only 2, 5, 10GiB of data shouldn't have to pay for a plan which might allow them 100GiB, if they're not planning to use it.

In my everlasting battle to build a service that is consumer friendly *and* profitable, I had another thought this morning: why not set your own Fair Usage Policy?

Think about this: everyone gets the same connection speed, and can hopefully estimate their usage when they're signing up. So, some people might use 10GB, others 150GB.

For example, you sign up, anticipating to use about 10GB. You might pay something like Rs 1099 including ST. When you hit that 10GB limit, the internet does not stop or reduce. We might throw in some warnings while you browse the web, but that's about it. At the end of the month, you've downloaded 30GB.

Your second month, you end up downloading 25GB. At that time, we'll give you a call to discuss that perhaps we should upgrade your Fair Usage Policy limit to 25 or 40GB at a price of say 1379 or 1629 respectively OR you can change your download habits.

On the third month, if neither a plan upgrade or changing of download habits has occurred, then we look at switching off access completely once the 10GB limit is reached.

The service is essentially unlimited, but users still pay for what they consume in that going over the limit now-and-then is not an issue (and wouldn't be charged), but blatant abuse would be an issue, and we would try to take appropriate steps to resolve the situation, perhaps charging directly for the bandwidth used in extreme cases (they buy 10GB and use 100GB constantly, for example).

Plans from 2GB to 1000GB would be available at varying costs. At the moment, I'm guessing we are starting from about 900 up to somewhere around 27,000 respectively.

Thoughts? Comments?

That sounds perfect.Also, while choosing plans, for unlimited, it would be great if we could adjust speeds+FPU as 2 sliders resulting in a net amount/pm. That would be simple and flexible.

While all this flexibility to mix and match speeds and download limits is great, are there plans for the lay customer who wouldn't be able to differentiate a 256 kbps and a 2 Mbps?